Terms of Service
The ground rules for using OnTrack. Clear, fair, and transparent.
Effective Date: April 1, 2026
1. Acceptance of Terms
By accessing or using the OnTrack fitness application and website (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you must not access or use the Service.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and OnTrack Fitness Solutions ("OnTrack," "we," "us," or "our"), a company registered in Mumbai, Maharashtra, India.
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the Service following any changes constitutes acceptance of the revised Terms.
2. Description of Service
OnTrack is an AI-powered adaptive fitness planning platform that provides personalized workout protocols, nutrition guidance, and recovery scheduling. The Service uses artificial intelligence (GPT-4) to generate training plans that adapt to your schedule, energy levels, and physical constraints.
The Service includes, but is not limited to: AI-generated workout plans, Indian cuisine-optimized meal planning, adaptive rescheduling when sessions are missed, daily energy and stress assessments, progress tracking and insights, and equipment-based exercise substitution.
OnTrack is a fitness planning tool and does NOT provide medical advice. Always consult a qualified healthcare professional before starting any fitness or nutrition program, especially if you have pre-existing medical conditions.
3. User Accounts
To access certain features of the Service, you must create an account using Google OAuth authentication. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to: (a) provide accurate and complete information during registration, (b) maintain and update your information to keep it accurate, (c) notify us immediately of any unauthorized use of your account, and (d) not share your account with any other person.
You must be at least 16 years of age to create an account and use the Service. By creating an account, you represent and warrant that you meet this age requirement.
4. User Responsibilities
You acknowledge and agree that: (a) AI-generated fitness plans are recommendations, not prescriptions; (b) you are solely responsible for assessing whether any exercise or nutritional recommendation is appropriate for your individual health condition; (c) you should consult with a healthcare provider before beginning any new exercise or diet program.
You agree to accurately report your physical constraints, injuries, and limitations during your baseline calibration. Providing inaccurate health information may result in recommendations that are not suitable for your condition, and OnTrack cannot be held responsible for consequences arising from inaccurate user inputs.
You agree not to: (a) use the Service for any unlawful purpose, (b) attempt to reverse-engineer, decompile, or extract source code from the Service, (c) interfere with or disrupt the Service or its infrastructure, (d) create accounts using automated methods, or (e) resell or commercially exploit the Service without authorization.
5. Pricing & Payments
OnTrack currently offers a free tier with core features. Premium features and plans may be introduced in the future. Any paid services will be clearly communicated with pricing before you are charged.
If paid plans are introduced: (a) you authorize us to charge your selected payment method, (b) prices are in Indian Rupees (INR) unless otherwise stated, (c) all fees are non-refundable unless required by applicable law or stated in our refund policy, and (d) we reserve the right to change pricing with 30 days' advance notice.
Free tier access may be subject to usage limits. We reserve the right to modify feature availability across tiers with reasonable notice.
6. Intellectual Property
The Service, including all content, features, functionality, software, text, displays, images, and the underlying code, is owned by OnTrack Fitness Solutions and is protected by Indian and international copyright, trademark, and other intellectual property laws.
Your fitness data, workout logs, and personal information remain your property. By using the Service, you grant OnTrack a limited, non-exclusive license to process your data solely for the purpose of providing and improving the Service.
AI-generated workout plans and meal plans created for you through the Service are provided for your personal, non-commercial use only. You may not redistribute, sell, or commercially exploit generated content.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
OnTrack does not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free, (b) AI-generated recommendations will be perfectly suited to your individual needs, (c) any results from the use of the Service will be accurate or reliable, or (d) the quality of any workout or nutrition plans will meet your expectations.
OnTrack is not a medical service provider. Nothing in the Service constitutes medical advice, diagnosis, or treatment. The Service is not a substitute for professional medical advice. You assume all risks associated with following any AI-generated fitness or nutrition protocol.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ONTRACK AND ITS DIRECTORS, EMPLOYEES, PARTNERS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.
In no event shall OnTrack's total liability to you for all claims arising from or relating to the Service exceed the amount you have paid to OnTrack in the twelve (12) months preceding the claim, or INR 5,000, whichever is greater.
OnTrack shall not be liable for any physical injury, illness, or adverse health outcomes resulting from following AI-generated workout or nutrition recommendations. You acknowledge that physical exercise carries inherent risks.
9. Termination
You may terminate your account at any time by contacting us at support@ontrack-fitness.com or through the account settings. Upon termination, your data will be deleted in accordance with our Privacy Policy.
We may suspend or terminate your account if: (a) you violate these Terms, (b) your use poses a security risk or may harm other users, (c) we are required to do so by law, or (d) the Service is discontinued. We will provide reasonable notice before termination where possible.
Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination will continue in effect, including Sections 7 (Disclaimer), 8 (Limitation of Liability), and 10 (Governing Law).
10. Governing Law & Disputes
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.
Before initiating any formal dispute resolution, you agree to first contact us at support@ontrack-fitness.com to attempt an informal resolution. Most concerns can be resolved quickly and to everyone's satisfaction through direct communication.
If an informal resolution is not reached within 30 days, either party may pursue formal legal proceedings in the courts of Mumbai, Maharashtra.
11. Contact Information
For any questions, concerns, or notices regarding these Terms of Service, please contact us:
Company: OnTrack Fitness Solutions
Email: support@ontrack-fitness.com
Phone: +91 9321300416
Address: Andheri West, Mumbai, Maharashtra 400053, India